Description of the Program
- The rewards program ("Program") is a service provided by Bellco Credit Union ("Sponsor") and managed by ampliFI Loyalty Solutions, LLC ("Administrator").
- Participation in the Program is exclusive to those who are members of Bellco Credit Union and have a current, unexpired Blue Diamond credit card issued by the Sponsor ("Rewards Card"). These individuals are defined as ("Members").
- The Sponsor reserves the right to disqualify any Member from participation in the Program and invalidate all Cash Back for abuse (including gaming the Program for the sole purpose of obtaining additional Cash Back), fraud, or any violation of the Program terms and conditions. The Sponsor may make such a determination in its sole discretion.
- The Program is void where prohibited by federal, state, or local law.
- The Sponsor and the Administrator are not responsible for typographical errors and/or omissions in any Program document.
- The Sponsor and the Administrator reserve the right to change the terms and conditions and/or the Cash Back required for a reward within the Program. Such changes can be made at any time, for any reason, and without prior notice to the Member. At the Sponsor's option, redemption of Cash Back may be restricted, limited, expired, revoked, or cancelled at any time without prior notice.
- Eligibility in the Program is restricted to Members who have a statement address within the 50 United States, the District of Columbia, or any U.S. Possession or Territory.
- The Administrator’s Privacy Policy is available at the Program’s website (www.BellcoBlueDiamond.com).
- The Sponsor and the Administrator, and their respective directors, officers, and employees, make no representations or warranties,either express or implied, including those of merchantability or fitness for a particular purpose, in connection with the Program. Each Cardholder participating in the Program agrees to indemnify and hold harmless the Sponsor and the Administrator, and their respective directors, officers, and employees, from and against any loss, damage, liability, cost, or expense of any kind (including reasonable attorneys’ fees) arising from the Cardholder’s use of the Program, any fraud or misuse of the Program, a violation of these Terms and Conditions or applicable law or the rights of any third party.
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Earning Cash Back
- Members will earn “Cash Back” for Purchases (defined below) made at participating merchants.
- Cash Back will be accumulated at the rate of:
- Two (2) percent Cash Back per every one (1) United States Dollar of Purchases charged to the Member's enrolled credit card.
- Cash Back accumulated for other banking relationships, products or services are determined at the sole discretion of the Sponsor.
- Cash Back earnings are based on the “Net Purchase Amount,” (i.e., Purchases less credits, returns, and adjustments) charged to the Rewards Card during each day by the Member. Net Purchase Amount is rounded to the nearest dollar on the last day of the month and is subject to verification. If a transaction is subject to verification or billing dispute, the Cash Back value of the transaction may be deducted from the Cash Back total during the verification or dispute period. If the transaction is reinstated, Cash Back value will be reinstated
- "Purchases" is defined as any transaction paid with a card or card credentials to a merchant by a cardholder for goods or services either at the Point of Sale (POS) or online (CNP). “Purchases” do not include any of the following: balance transfers; wire transfers; cash advances; quasi-cash transactions such as traveler’s checks, foreign currency, gift cards or money orders; account funding transactions (AFT’s); out-going credit transactions (OCT’s); returned merchandise, credit vouchers or chargeback credits; ATM transactions; any checks that access the Member’s account; overdraft advances; earned interest; unauthorized or fraudulent charges; betting that includes lottery tickets, casino gaming chips, off-track betting and wager; or fees of any kind, including an annual fee, if applicable. This list is not exhaustive, and the Sponsor may exclude other types of transactions that are not considered true “purchases” of eligible goods and services.
- Merchant Funded Cash Back (AMPRE). Members can earn additional Cash Back from participating merchants when using their Rewards Card for Purchases at participating AMPRE merchants, both online and in-store. Cash Back earnings will vary based upon the merchant. Each participating AMPRE merchant's Cash Back earning ratio is listed on the Program Website.
By providing your email address when you register on the Program Website, Members may opt-in to receive all future AMPRE correspondence and notices electronically to the email address provided. Email is the primary method for contacting Members regarding their participation in the Program. It is the Member's responsibility to update or change their email address on file. This can be done on the Program Website.
New merchant offers are updated periodically. Unless otherwise indicated, there is not a limit to the number of times a Member can earn Cash Back for shopping at an AMPRE merchant.
- In the event of fraud, abuse of Program privileges, violation of the Program rules (including any attempt to sell, exchange or transfer Cash Back or the instrument exchangeable for Cash Back), or other reason determined in Sponsor’s sole discretion, Sponsor reserves the right to suspend or terminate any Member’s participation or membership in the Program. In the event of suspension or termination, Sponsor may, in its sole discretion, reallocate or revoke any Cash Back received through the Member’s use or participation in the Program.
- If more than one card has been issued for the same account, the Cash Back earned from each card will automatically be pooled together into one available Cash Back balance.
- Cash Back may not be combined with any other loyalty/frequency reward program that is not managed by the Sponsor.
- The Sponsor reserves the right to award additional or bonus Cash Back to any Member based upon any activity, promotion, or condition it decides.
- Cash Back is not the property of the Member, and cannot be bought, sold, assigned, or transferred in any way (including upon death or as part of a domestic relations matter) unless otherwise required by law or court of competent jurisdiction.
- Cash Back is tracked and redeemable on a first-in, first-out basis. Cash Back will expire on the last day of the month, three (3) years after the date of issuance.
- Administrator and Sponsor reserve the right to adjust Cash Back where necessary to correct any errors or omissions in processing or posting to your account.
- Neither the Sponsor nor the Administrator shall have any liability regarding any claim, dispute, or other disagreement between or among Members regarding Cash Back or the Program. Notwithstanding the above, Sponsor shall have the right, in its sole discretion, to make final determinations and decisions regarding any and all Cash Back discrepancies, including, but not limited to, reallocation or revocation of any such Cash Back.
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Redeeming Cash Back
- Cash Back will accumulate until redeemed through the Program Website. Cash Back will be available for redemption on the first calendar day of each month if the Member has accumulated a minimum $25 in Cash Back by the end of the previous month. If the Member has not accumulated $25 Cash Back by the end of the month, the Member’s Cash Back balance will roll over to the following month. The Member has the option to redeem the full amount of available Cash Back or a specific amount of Cash Back, provided the minimum amount of $25 has been met. Cash Back will expire on the last day of the month, three (3) years after the date of issuance.
- The Member can choose the type of Cash Back credit they receive. Options include a statement credit or credit into a Bellco Checking or Savings Account (if applicable). Members may change the type of Cash Back through the Program Website. To make such changes, visit www.BellcoBlueDiamond.com.
- With some limitations, Members can set up a one-time, monthly, quarterly, or annual redemption of available Cash Back. When the frequency is recurring, automatic redemption will occur on the first calendar day of the month if the minimum available Cash Back is met. Members may change the frequency of automatic redemption by visiting www.BellcoBlueDiamond.com. If a specific amount of Cash Back is selected to be redeemed and is not available, the auto redemption will not be completed for that period.
- To be eligible to redeem Cash Back, the Member’s account(s) must be open (meaning not voluntarily closed, canceled, or terminated for any reason) and the Rewards Card cannot have any other status preventing authorizations.
- Cash Back is deducted from the Member’s Cash Back balance as soon as they are redeemed.
- The Member will receive credit via ACH within 3–10 business days after the date the redemption is placed and confirmed, provided the minimum amount of Cash Back has been met. When the redemption is for a statement credit, the Member’s statement will reflect the credit within 2 billing cycles of receiving credit.
- The Member agrees to release the Sponsor and Administrator, and its vendors from all liability related to any injury, accident, loss, claim, expense, or damages sustained by the Member or any third party associated with the Program, Cash Back, or the receipt, use, or ownership of Cash Back related to the Member’s participation in this Program. Neither Administrator nor Sponsor shall be liable for any consequential damages, and in any event, the maximum extent of liability (if any) shall not exceed the real monetary value of any Cash Back received by the Member at the time such Cash Back is allocated to the Member.
- The Member is responsible for determining any tax liability arising from participation in the program. Consult a tax advisor concerning tax consequences.
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Toll-Free Participant Access & Contact Information
- For questions, concerns, or complaints, please contact the Administrator's customer service center at 1-888-670-7840. You should expect a response to all inquiries within 3 business days. Should a voicemail need to be left, the call will be returned the following business day.
- The Administrator’s inbound customer service center is accessible as follows:
- Customer service specialists are available Monday through Friday from 6 am to 11 pm ET, Weekends from 6 am – 8 pm ET.
- Travel redemption specialists are available Monday through Friday from 9 am to 10 pm ET, Weekends from 9 am to 5 pm ET. After hours emergency service is available 24/7 for trips within the next 48 hours.
- The Administrator’s customer service centers will be closed on select holidays which will be published each calendar year.
- To contact the Sponsor, Bellco Credit Union, call 1-800-235-5261.
- The Program Website is www.BellcoBlueDiamond.com.
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